Case Study / Pressure Washing
GET DOWN × WISE²
Local brand to multi-city growth
How a residential and commercial pressure washing company scaled from one location to three cities in the Carolinas using WISE² dispatch, CRM, and automation systems.
Service Locations
3 Cities
Active Jobs
187+
Team Members
32
The Challenge
Scattered Operations
Jobs tracked in multiple spreadsheets. Customer data fragmented across email and notebooks. No visibility into technician locations or job progress.
Manual Everything
Dispatch done by phone calls. Estimates created in Word. Follow-ups forgotten. No way to track recurring service opportunities.
Growth Ceiling
Adding staff meant adding complexity. Couldn't scale beyond what one owner-operator could manage manually.
Revenue Loss
Missed follow-ups meant lost recurring contracts. No data on which services or crews were most profitable.
The WISE² Solution
GET DOWN deployed WISE² across four core areas:
Real-Time Dispatch
Technicians get jobs in the field. Live map shows locations. Manager sees progress in real-time. No more phone tag.
Customer Intelligence
Every customer in one system. Job history, preferences, contract terms, photo records. Technicians see notes before arriving.
Automated Follow-Up
WISE² generates estimates automatically. Follow-up reminders keep recurring contracts from slipping. Proposals take minutes, not hours.
Route Optimization
Jobs clustered by location. Technicians work efficiently. Less drive time, more billable hours. Fuel costs drop.
The Results
3x
Service Coverage
45%
Faster Dispatch
32
Active Technicians
187+
Active Jobs Monthly
"WISE² gave us the systems to scale. What used to take owner-operator time—dispatch, follow-up, routing—now happens automatically. We went from one location to three cities."
— Rob & Kaytlie Panzica, GET DOWN Pressure Washing
How It Works Daily
Customer Calls or Books Online
Job enters WISE² immediately.
WISE² Generates Estimate
Based on service type, location, and crew availability.
Technician Accepts & Routes
Job appears on phone with customer details, photos, notes.
Service Completed & Documented
Photos, notes, and invoice captured in app.
Follow-Up Automated
WISE² schedules next maintenance visit or seasonal service.
Analytics Show What Works
Manager sees revenue by crew, service type, and location.
Ready to scale your service business?
GET DOWN went from one city to three. See how WISE² can power your growth.